Twelve years of management experience in operations, marketing and human resources with a focus on linking people, performance and vision. Experienced in product and service environments; including the financial industry. Jamie works to achieve the greater good in overall performance processes, policy and procedure initiatives keeping bottom line cost effectiveness a component. She believes in the power of people, their imagination and ability to work together to achieve organizational goals.
Marketing – focus groups, product development, branding, collateral development, media negotiations, customer surveys, copywriting, promotional campaigns, giveaways, event planning, and sales benchmarking.
Operations – strategic business planning, SWOT, procurement, accounts payable/receivable, tax compliance, contract negotiations, IT collaboration, SAAS and ERP integration, and phone, computer, credit card system maintenance, and vendor partnership administration.
Human Resources - recruitment, training, retention, benefits analysis, compensation, insurance negotiations, record keeping, policy and procedure development and adherence, payroll processing, tax filings, OSHA, FMLA and COBRA, recognition and reward, and training and leadership development.
Education includes a BA (Western Michigan University) in Business Administration with an advertising emphasis and a MBA (Davenport University) in Human Resources.