Organizational Growth

Product Launch & Pricing Analysis

Expanding a product or service mix is part of the entrepreneurial spirit. To tackle this effectively and increase the probability of success requires strategy and planning.

Level Ten marketing and sales experience can assist in launching your next big idea by

Assessing the competitive marketplace
Assessing the potential consumer demand/interest
Exploring and creating marketing strategy to launch the product/service
Benchmarking successful outcome/delivery based upon metrics
Surveying satisfaction and growth opportunity of consumers

Value Enhancement

Many organizations are meeting basic goals and doing an effective job, but there is always a better way (i.e. more effective, efficient, etc.). We will help you identify specific area(s) you want to develop to get an edge on the competition.

What is your current state?
What is your desired future state?
What are your action steps to get there? (30-60-90 day deliverables)

The day-to-day grind typically keeps our heads down and our feet moving to the same beat. Having a fresh look from a coach/consultant can be the difference between staying the same and exponential growth.

Employee Engagement & Performance Appraisals

An employer's most valued and challenging customer can simply be its talent pool – its employee base. Build your talent pool by building their career vs. simply providing them a job. There is a fundamental difference between showing up to work and contributing to work. A satisfied employee may not be an engaged or contributing employee. It is beneficial to discover if employees are engaged and then build upon this engagement through worthwhile performance appraisals.

Employee Satisfaction

Assesses an employee’s degree of happiness with their job but does not measure their effort or contribution to improve or build upon their skill set or the organization.

Employee Engagement

Assesses an employee’s emotional commitment to an organization and the extra effort/skill they are willing to provide that benefits the organization. Effectively - how loyal and willing are they to contribute to the success of the organization?

Performance Appraisal

Assesses and evaluates an employee's ability to continue to perform, grow, and develop in their role and contribute to the overall objectives of the organization.

Organizational Development

If you are asking whether or not you need help with organizational development, the answer is “yes.” Organizational development is a process of evaluating the entire organization to determine which areas are effective and which need improvement. We strategically work with you so the organization as a whole can run at its top performance.

Our objectives in serving you are

Increase the level of inter-personal trust among employees.
Increase employees' level of satisfaction and commitment.
Confront problems instead of neglecting them.
Effectively manage conflict.
Increase cooperation and collaboration among employees.
Increase the organization's problem solving.
Put in place processes that help improve the ongoing operation of the organization on a continuous basis.

Once we help you identify what is working and what is not, we provide clear action steps for addressing problems and highlighting strengths of your organization

Satisfaction Surveys

There is no better way to assess your organizational performance, internally or externally, than going direct to those you serve – whether internally through employment satisfaction or externally through customer feedback.

Benefits of Employee Satisfaction Surveys

Understand company culture perception
Assess employee benefits perception
Learn of teamwork and productivity perception
Assess internal image/communication perception
Demonstrate willingness to explore employee feedback

Benefits of Customer Satisfaction Surveys

Gives voice to customer opinion/feedback
Demonstrates an organization's willingness to assess their performance
Illustrates willingness to remedy an error or make things right
Prioritizes customer feedback, insight and opinion into a value of the organization
Measure the effectiveness/progress of change or improvement initiatives, product differentiation or marketing efforts

Whether you seek to discover internal or external satisfaction, or both, Level Ten can assist with qualitative and

quantitative survey structure, proper delivery, confidentiality and results reporting with benchmarking and goals.

Onboarding & Training Assistance

Aligning the right people to the right “seats” is only the beginning of talent acquisition. The proper initial and continued training, development and coaching are required to maximize talent and reduce employee turnover.

Benefits of Proper Onboarding

Increases employee retention, which reduces turnover and related costs
Improves employee efficiency and performance
Enhances employee engagement
Increases effective manager-employee communication
Increases overall image of organization as an employer of choice

Benefits of Proper (and Continued) Training

Increases employee job satisfaction and morale
Increases employee motivation
Increases capacity to adopt new technologies and methods
Increases innovation in strategies and products
Reduces risk (i.e. sexual harassment, diversity, and self-awareness)

Let Level Ten help you link people and performance, reduce turnover costs, and increase efficiency through creating and implementing effective onboarding and training programs.

Market Strategy, Planning & Services

With ever-changing market conditions, consumer demands, new marketing and advertising methods, and increased competition it can become difficult to navigate the most effective methods to reach your consumers/customers. Often times it is simply a matter of consistency and discipline with marketing initiatives that our clients simply don’t focus on or understand.

Let us assist with

Customer/Contact Relationship Management (CRM)
Branding/Identity/Logo Creation and Definition
Website Development
Collateral Design
Campaign Creation and Tracking
Social Media Presence and Marketing

Capital Raise

Level Ten has well established relationships with several sources of capital, including venture capital and private equity. When the company has recognized enterprise value or credible potential, we can arrange the parties to engage in discussions which may ultimately lead to the procurement of necessary equity capital.

Venture Capital Funding

Businesses that exhibit credible potential in a growth or emerging market but are lacking the financial resources to exploit their core competencies are ideal candidates for venture capital or start-up assistance.

Growth Capital

Mature businesses looking for avenues of expansion, initiating an acquisition, or are performing an operational restructuring are prime candidates for growth capital.

Distress Businesses

Businesses experiencing financial or operational hardships or are undergoing a corporate restructuring, are potential candidates for a private equity investment.

Inventory Controls

The investment in inventories is often significant and bears several cost components. Among those are obsolescence, environmental conditions, deterioration, interest expense, real estate costs, theft risks, and others. Understanding how to maximize inventories and manage risks associated with them is key in optimizing financial performance.

We evaluate controls over inventory (both physical and procedural). We can identify areas where improvements can and should be made to minimize loss and risk. Key Performance Indicators (KPIs) are often a standard by which metrics can be derived; however, we go much deeper in identifying potential risks and then develop appropriate

solutions.

LEAN Manufacturing

Level Ten has significant expertise with LEAN manufacturing and has successfully optimized numerous operations deploying innovative, time-tested concepts. This also extends beyond manufacturing, as lean concepts can improve the processes of service industries, as well.

What is LEAN?

As defined by Wikipedia, Lean manufacturing or lean production, often simply "lean,” is a systematic method for the elimination of waste ("Muda") within a manufacturing system. Lean also takes into account waste created through overburden ("Muri") and waste created through unevenness in workloads. The practical application of ideas in these environments is the challenge many consultants or managers encounter. We often find that one or two of the best practices properly implemented can yield significant improvements without a complete overhaul of a manufacturing

process.

Operations

Possessing extensive hands-on experience across a wide swath of industries, our team at Level Ten is proficient is all aspects of operations management.

From LEAN manufacturing implementation and resourcing to energy utilization and supply chain management, our consultants are able to assist your organization in developing a plan to maximize operational efficiency.

Our operations management experts at Level Ten can provide support with:

Full charge operations management during crisis or transition
Assisting with plant floor layout & optimization
Work cell rearrangement
Shop leadership development and training
Implementation of LEAN manufacturing strategies
Assessment of supply chain qualifications
Development of performance metrics and accountabilities
Insourcing/outsourcing/resourcing assessment and decision making
Facility and equipment repair and maintenance program development
Maximization of energy utilization
Energy Studies for Sales Tax Exemptions
Property Tax Exemptions - Michigan PA 198

Productivity, Performance, Profitability

We engage and interact effectively with existing management and the workforce to understand the particulars of the processes, materials utilized, and material flow, then work collaboratively to develop strategies and tactics for improvement.

Where warranted, we bring engineering and other specific technical skillsets to the operational setting. We never attempt to utilize resources lacking in the necessary knowledge and experience to accomplish the objectives.

At Level Ten, we deliver operational strategies that bring major step change in productivity, process reliability, and competitiveness. Our customized, hybrid approach is based on years of hands-on operational experience and is

designed to achieve optimum results.

Mission, Vision, Value

It’s hard to know where you are headed as an organization if no one knows the true purpose of why the organization does what it does.

Mission

We always ask, “Why do you unlock the doors each day?”, “Why does this organization do what it does?” or “Who do you serve?” Identifying who, what, where, and why as the purpose of an organization's mission sets the stage for building foundation through identity. It gives employees purpose and direction, customers an understanding of who you are and what you do, and the reason you open your doors.

Vision

“Where do you want to be?” is a challenging question that aligns an organization's purpose (mission) and formulates the vision that continues to drive toward the future state.

Value

As organizational, national and international cultures increasingly embrace business endeavors outside of profitability, those on the leading edge share their values as a commitment to a business practice (i.e. going green), inclusion without stigma (i.e. embracing diversity), and other important drivers that bring employees and customers to select employers and/or products and services.

SWOT Analysis

Understanding an organization's internal strengths, weaknesses, opportunities and threats (SWOT) helps identify deficiency areas and set goals for the future. It’s hard to know where to go or grow when you lack the full picture of where you are, what your surroundings look like, and what threatens your potential success.

A facilitated SWOT session with organizational management and leaders sets the stage for realization into business strategy and growth by

Identifying competitive advantages in the market place
Gauging pricing, production, and distribution performance
Embracing and improving upon weaknesses
Assessing market share and growth potential
Assessing product/service mix and expansion potential
Assessing external environment (i.e. interest rates, technology, trends) and their impact to the organization

Level Ten assists in strengthening organizational performance through a facilitated SWOT discovery session with key leaders and management to realize current, optimal, and future performances and markets.

Product Launch/Pricing Analysis

Value Enhancement

Capital Raise Process